One of the features that sets us apart is our awesome Cloud PBX smartphone app. The smartphone app is free to use and works on iPhone and Android to make and receive calls on your line or extension.
Using a school as a case study, traditionally schools would have a phone in each classroom or even maybe one phone between a couple of classrooms. Most staff apart from upper management or support staff may not have their own phone or extension, meaning that teacher’s cellphones become their main point of contact.
This is problematic for a few reasons. Number one, it costs quite a bit to dial cellphones. Secondly, staff needing to make outbound calls or get in contact with other staff will be using their own cellphone minutes which is difficult to track and reimburse, if this is even done at all.
Our solution is to give every staff member their own extension, which is connect to our free app on their smartphone. The app works from anywhere, whether they are at home or at school. This way, staff can be contacted at no charge by other staff easily, they are always locatable and staff can make calls to external numbers or to other staff without having to pay for it themselves.
Staff extensions can be setup departmentally also, so that if you are needing to budget out calling expenses per department this will make it a lot easier to manage.