Our Billing Cycle

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Invoices are generated and sent on the 1st working day of the month. Invoices are due on the 20th of the month unless you have an alternate arrangement with us.

New phone lines or fibre connections added to your account during the month will be billed by adding a part month charge to the invoice for the number of days remaining in the month. You will also have the following month’s full month charge on the same invoice as these items are pre-paid.